Pomelo Care for Fidelis Care

Contact us

If you're interested in partnering with us to improve outcomes, or offering Pomelo as a benefit to your employees or members, we'd love to hear from you.

For candidates interested in joining our team to reinvent maternity and neonatal care, please apply directly to the open roles listed on our Careers page.

hello@pomelocare.com

How it Works

  1. Register to sign up
    Fill out a 1-minute form to confirm your eligibility.
  2. Meet your care team
    Schedule your first appointment and download Pomelo’s app to start messaging with your care team right away. Our doctors, nurses, and specialists aren’t here to replace your in-person OB-GYN or midwife. We’re here to support you anytime between visits, at no cost to you.
  3. Get 24/7 care and support
    Our care team takes the time to listen to you. We’re here for you and your baby day or night. Message your care team anytime or meet by phone or video.

Register today

Our approach

Support for you and your baby

We're here to answer any question, like "How do I control my diabetes during pregnancy?" or "Is my baby eating enough?" There’s no question too big or small.

A care team you can count on

Our doctors, nurses, and other specialists take the time to listen to you and support your goals.

Care anytime and anywhere

We're a doctor's office available 24/7 through your phone. Text, call, or video chat with your team day or night. No more waiting rooms!

Some of the many ways Pomelo supports families

Patient testimonials

5 star rating
"I’m not exaggerating when I say the Pomelo Care team got me through the hardest times of pregnancy, feeding my newborn, and postpartum in general. They educated me about what questions to ask my OB. And helped me push back when something didn’t feel right, from questioning my iron levels during pregnancy to making an informed decision about an early induction."

5 star rating
"There is not enough support for moms in the U.S., and Pomelo is helping fix that. I wish every new mom, or even second- or third-time mom, would have a group like this supporting them 24 hours a day."

FAQ

Who is eligible?
Fidelis Care members who are pregnant or postpartum (up to 3 months) and live in specified counties are eligible for Pomelo Care.

What if I already have an OB-GYN or midwife?
Pomelo won’t replace your in-person provider. Your Pomelo care team will work with your OB or midwife to ensure they are updated on the care you’re receiving from Pomelo.

How much will it cost?
Fidelis Care or Ambetter from Fidelis Care members receive this program through their health insurance, so there is no out-of-pocket cost.

Is this program available in Spanish?
Yes, the Pomelo Care team includes a number of bilingual English/Spanish speakers. We can also support a number of other languages through a translation service.

Multispeciality care teams

Planning & Fertility

Pregnancy

NICU Care & Support

Postpartum & First Year

Dedicated, multi-specialty care teams
24/7 accessibility via text, phone or video
1:1 appointments and virtual group care
Insurance navigation & care coordination
Digital app & curated educational content
Coordination with in-person providers
End-to-end support

Meet a few members of our care team

Isabelle Von Kohorn

MD, PhD

Amy MacDonald

CNM, MSN

Jaclyn Satchel

LCSW-S, PMH-C

Kyra Hood

MPH, RD, LDN, CLC

Elizabeth Kester

MSN, RN, NEA-BC

Annelie Roding

MS, PA-C

Robyn Naroian

RN