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Contact us
If you're interested in partnering with us to improve outcomes, or offering Pomelo as a benefit to your employees or members, we'd love to hear from you.
For candidates interested in joining our team to reinvent maternity and neonatal care, please apply directly to the open roles listed on our Careers page.
How it Works
Register to sign up.
Fill out a 1-minute form to confirm your eligibility.Meet your care team.
Schedule your first appointment and download Pomelo’s app to start messaging with your care team right away. Our doctors, nurses, and specialists aren’t here to replace your in-person OB-GYN or midwife. We’re here to support you anytime between visits, at no cost to you.Get 24/7 care and support.
Our care team takes the time to listen to you. We’re here for you and your baby day or night. Message your care team anytime or meet by phone or video.
Our approach
Support for you and your baby.
We're here for you and your baby to answer questions like "How do I control my diabetes during pregnancy?" or "Is my baby eating enough?"
A care team you can count on.
Our doctors, nurses, and other specialists take the time to listen to you and support your goals.
Care anytime and anywhere
We're a doctor's office available 24/7 through your phone. Message, call, or video chat with your team day or night. No more waiting rooms!
Some of the many ways Pomelo supports families
- 24/7 availability to answer questions via text, phone, or video
- 1:1 nutrition counseling
- Primary care & women’s health
- Help with breastfeeding & bottle feeding
- Personalized educational content
- Doula & labor support
- Group care with other new or expecting parents
- Treatment for postpartum depression or anxiety
- Pediatric care until baby is 3 months old
- Help finding in-person providers
- Support during and after NICU stays
Patient testimonials
5 star rating
"I’m not exaggerating when I say the Pomelo Care team got me through the hardest times of pregnancy, feeding my newborn, and postpartum in general. They educated me about what questions to ask my OB and to push back when something didn’t feel right - from questioning my iron levels during pregnancy to making an informed decision about an early induction that was suggested by my OB."
5 star rating
"There is not enough support for moms in the US, and the Pomelo group is helping fix that void. I wish every new mom, or even second or third time mom, would have a group like this supporting them 24 hours a day."
FAQ
Who is eligible?
UnitedHealthcare Community Plan members who are pregnant or have a new baby are eligible for this program.
What if I already have an OB-GYN or midwife?
Pomelo won’t replace your in-person provider and supports your family between visits. Your Pomelo Care team will work with your OB or midwife to ensure they are updated on the care you’re receiving from Pomelo. If you don't have an in-person OB or midwife already, Pomelo can help you find one that meets your needs.
How much will it cost?
UnitedHealthcare Community Plan members receive this program through their health insurance, so there is no out of pocket cost.
Is this program available in Spanish?
Yes, the Pomelo Care team includes a number of bilingual English/Spanish speakers. We are also able to support a number of other languages through a translation service. Contact us and let us know your language preferences.
Multispeciality care teams
Planning & Fertility
- Dietician
- Primary Care
- Nurse midwife
Pregnancy
- Mental health specialist
- Nurse care partner
- Doula
NICU Care & Support
- Lactation Consultant
- Doula
- Pediatrician Neonatologist
Postpartum & First Year
- Pediatrician Neonatologist
- Group Care
- Dietician
Dedicated, multi-specialty care teams.
24/7 accessibility via text, phone or video.
1:1 appointments and virtual group care.
Insurance navigation & care coordination.
Digital app & curated educational content.
Coordination with in-person providers.
End-to-end support.